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Brand: Poundex
Model: F7615
Availability: In Stock
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Poundex F7615 Product reviews
Poundex F7615 Review by Jen Carpenter
I ordered a sectional on 10/10 which was scheduled to be delivered by Home Direct USA between 10/18 & 10/21. Home Direct USA called on 10/19 saying Visiondecor's truck came late and since they only delivered to my area on Tuesdays & Fridays rescheduled delivery for 10/22 between 10 & 2. On 10/22, 15 minutes into the scheduled delivery time-frame, saying their truck broke down & didn't have any other trucks & rescheduled for 10/25 between 11 & 1. At 4:30 they delivered 3 boxes by covering a damaged box with another & without letting the boxes be opened, pressured the person letting them in my apartment to sign a delivery confirmation form which acknowledged, among other things, that the furniture was not damaged, placed where desired and set up - all untrue. When I opened the sealed boxes I found illegible sectional directions & 3 broken back supports - the biggest hole was distinctly in the shape of a forklift tooth.
I originally posted feedback on this & on 10/27 Visiondecor called promising to refund half of the $136 delivery charge & ship replacement pieces to me if I would remove the negative feedback because they were resolving the problem. Since he promised to replace the broken pieces guaranteeing they would not use Home Direct USA I agreed to do so. He instructed me how to remove the feedback and told all I had to do was contact him on 10/29 at (877) 683-3267 x111 to get the FedEx tracking id number & I could track the replacement pieces. I told him I didn't think I'd be able to call in time since I was back to work and usually not home until 6:30 - 7:30 but would try.
I was unable to call during business hours until 11/3 & still ended up leaving a message for a call back giving my work & home numbers, times available at each number to contact me with the tracking id number. I left another message on 11/9 asking for someone to contact me & that I would be posting feedback since that seems to be the only way to get them to respond to me. I left another message on 11/10 in their general mailbox asking for a manager to please contact me, briefly explaining the situation & x111 that I will be contacting Amazon & an attorney on how to handle this.
It's been over a month and I can't even sit back & relax on a sectional that cost me $700+ because the wood in the back supports move under the faux leather cover and I'm afraid it's going to snap in half if I lean back. It looked like a sturdy & comfortable sectional online but I'm beginning to think I should have stuck with my 22 year old love seat and armchair, at least I could sit back and relax.
3pcs Sectional Sofa Set with Ottoman in Chocolate Finish
Poundex F7615 Review by Bethany Bowman (lakewood,wa)
I was actually really nervous about ordering a sectional online but the quality of this sectional was awesome! I had to wait a week but the shipping company roadrunner had great customer service and kept informed about delivering date.I did have my brother in law put it together ,there is some screws you have to put in that would have been difficult for me to do but other than that my friends and family cant get over how much i paid for it and think its a really good deal.
Poundex F7615 Review by DonkiiballS
It was a pain in the (you know what) to track our order, and, it arrived one week after the estimated delivery date. When I called the delivery company, it seemed like they didn't even know about my order. On the other hand, the product (which this review is about) is awesome! It looks great for the price and easy to piece together once you get all the pieces in order. I love my couch and it looks great in our new apartment! If you buy this set, keep calling the delivery company and you will be happy with your order.
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3pcs Sectional Sofa Set with Ottoman in Chocolate Finish:: Description
3pcs Sectional Sofa Set with Ottoman in Chocolate Finish
- You will receive a total of 1 right chaise, 1 ottoman and 1 sofa.
- Dimension of the Chaise: 84"W x 34"D x 36"H
- Dimension of the Sofa: 78"W x 34"D x 36"H
- Dimension of the Ottoman: 38"W x 26"D x 20"H:
- Finish: Chocolate and Brown
- Material: Microfiber and Faux Leather
- 3pcs Sectional Sofa Set with Ottoman in Chocolate Finish
- Included 2 free accent pillows.
- Enjoy easy cleaning and lasting durability with the high grade micro fiber
- This sofa set is perfect center piece to any style living room decor.
- Assembly required
3pcs Sectional Sofa Set with Ottoman in Chocolate Finish:: Features
- ottoman, ottomans, leather ottomans
- sofa set, sofa sets, loveseat, loveseats
- athomemart, sofa sectional, sectional sofa
- sofa couch, sofa couches, chairs
- sofa, sofas, couch, couches
- Brand: Poundex
- Model: F7615
- Product Type:
Poundex F7615:Limited time offer!
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